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Configure Reporting and Enable Mean Calculation

If you do not want some answer items to be included in the mean calculation (such as N/A in a continuous choice question or the "Other" option in a question) then un-check the box corresponding to the answer and the analysis engine will disregard that answer in calculating the mean.

Where can I change this option?

This option can be enabled/disabled by going to:

  • Login »  Surveys »  Analytics »  Advanced Analysis »  Configure Analytics

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You can deselect the options that you do not want to include in the mean calculations and save the changes by clicking on the update button.

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How can I get the total number of responses to the multiple select type question

You can do that under Configure Analytics. You can change percentage calculation mode field to Respondent Started/ Completed.

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